The Free gift isn’t being added to the cart automatically

Currently, we are using Shopify's Cart API, which does not allow us to add a free gift directly on the Cart page. Instead, the gift can only be added at Checkout.

To address this, you can include a message in the Cart Drawer to inform customers that they will receive their gift during Checkout. However, customers must manually add the free gift to their cart; otherwise, they will not receive it at Checkout.

We understand that this limitation may cause confusion, and we are working internally with the Shopify team to improve it in a future release.

Should you need any further information, please do not hesitate to contact us directly at [email protected]